We ship within the UK and Europe, offering a wide range of delivery options. All orders are dispatched the following working day by a tracked service.
Once your order has been dispatched you will receive a confirmation email with your tracking number.
3-5 working days, may take longer during peak periods such as Christmas.
2-3 working days, may take longer during peak periods such as Christmas.
7-10 working days. Available for Germany, France, Netherlands, Norway, Spain, Portugal, Poland & Greece.
Republic of Ireland £5.95
5-7 working days, may take longer during peak periods such as Christmas.
Items need to be returned within 14 days of the delivery date.
Any returns must include the original packaging, be unworn, unwashed, with labels and without perfume scent or deodorant marks. If the return does not meet these conditions this may result in us not being able to offer a refund.
Original shipping costs by the buyer will not be refunded.
Cost of the return is at your own expense.We recommend using a tracked service for your return, this guarantees safe receipt. Using a standard service may mean we cannot trace your return and we cannot be held responsible for the loss
Please include your name and order number with your return
Sale or clearance items are NOT eligible for return.
In the event a return does not meet the above conditions, we reserve the right not to refund you.
All refunds will be dealt with within 7 days.
Please send your return to 16 Waverley Terrace,Dundee,DD4 6LH.
SALE items are not eligible for return.
Returns received after 14 days will not be accepted and will be returned to the buyer at their own expense.
Please include your order number with your return as we cannot process returns that do not include your order number.
Items purchased through our Lucky Bag promotion are considered final and are not eligible for return.
Terms and Conditions for Lucky Bags
JUST READ BELOW:
IMPORTANT NOTICE: Due to these bags being in a SALE EVENT PROMOTION and MADE TO ORDER they are non returnable, so please be aware of this before ordering.
The bags will contain 3 ITEMS of stock.. It will be a mix of items. The stock IS NOT current stock you can see on our site, however it may be stock in our current SALE, it may be stock from past season collections and stock you have seen on our social media pages. IT WILL NOT BE FROM OUR FULL PRICE COLLECTION.